Returns & Exchanges

At Achilles Heel, we stand behind our gear; if your equipment doesn't help you reach your peak performance, you can return it within 30 days for a full refund or exchange. All items must be in their original condition with tags attached to qualify for a return.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Securely place the unused sports equipment in its original packaging, ensuring all protective inserts and tags are included.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to any authorized carrier location and use the provided tracking link to monitor your return's progress to our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing